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How solicitors must handle client money

The SRA Accounts Rules keep the money a firm holds for its clients strictly separate from its own. Here is why that ringfence is one of the profession's most important protections.

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Photo · Photo by Frans Ruiter on Unsplash

Law firms routinely hold money that does not belong to them. Deposits on a house purchase, damages paid into a firm pending distribution, funds put on account for future work: at any moment a solicitor’s practice may be holding substantial sums for clients and third parties. How that money is handled is governed by the SRA Accounts Rules, and the central principle is simple to state and strict in application. Client money must be kept separate from the firm’s own money.

In practice that means client money is held in a designated client account, distinct from the firm’s business account, and used only for the purpose for which it is held. A firm cannot dip into client funds to cover its own cash-flow, cannot use one client’s money to meet another’s obligations, and must be able to account for every client’s balance at any time. Money must be returned promptly once there is no longer a proper reason to hold it, a rule aimed at the long-standing problem of residual balances lingering in client accounts for years.

The rules also require accurate, contemporaneous records. Firms must keep books that show clearly the money held for each client and must reconcile the client account regularly against those records, so that any discrepancy is caught quickly rather than allowed to grow. Many firms are additionally required to obtain an accountant’s report, and to deliver it to the regulator where it is qualified, providing an external check on compliance.

The reason for all this is trust. The separation of client money is one of the oldest protections in the profession, because the alternative, commingling client funds with the firm’s own, is exactly the condition in which shortfalls, whether through poor bookkeeping or dishonesty, become possible and hard to detect. When a firm fails and money is missing, the harm falls on ordinary clients who had no way of knowing anything was wrong.

Breaches of the Accounts Rules are treated seriously by the Solicitors Regulation Authority, and misuse of client money is among the conduct most likely to lead to the most severe sanctions, including strike-off in cases involving dishonesty. Behind the regulator sits a further safety net: the profession maintains a compensation fund that can, in defined circumstances, help clients who have lost money because of a defaulting firm. The ringfence around client money is unglamorous, but it is one of the foundations on which public confidence in solicitors rests.

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